Domain 1 — People
17 ECO tasks · 33% of the PMP exam · 17 chapters
Conflict Management: PMI's Approach
1.1 Manage conflict
Leadership Styles: Situational, Servant, Transformational
1.2 Lead a team
Supporting Team Performance
1.3 Support team performance
Empowering Team Members & Stakeholders
1.4 Empower team members
Ensuring Adequate Training
1.5 Ensure adequate training
Building a Team: Tuckman's Stages & Team Charter
1.6 Build a team
Removing Impediments & Blockers
1.7 Address and remove impediments
Negotiation: BATNA, Principled Negotiation, Interests vs. Positions
1.8 Negotiate project agreements
Stakeholder Engagement: Power/Interest Grid & Strategies
1.9 Collaborate with stakeholders
Building Shared Understanding
1.10 Build shared understanding
Engaging Virtual Teams
1.11 Engage and support virtual teams
Team Ground Rules & Working Agreements
1.12 Define team ground rules
Mentoring Stakeholders
1.13 Mentor relevant stakeholders
Emotional Intelligence in PM
1.14 Apply emotional intelligence
Developing a Common Vision and Aligning Stakeholders [2026]
1.15 Develop a common vision
Managing Internal and External Customer Expectations [2026]
1.16 Manage customer expectations
Planning and Managing Strategic Communications [2026]
1.17 Plan and manage strategic communications
All ECO Tasks in Domain 1 — People
- •1.1 Manage conflict
- •1.2 Lead a team
- •1.3 Support team performance
- •1.4 Empower team members and stakeholders
- •1.5 Ensure team members / stakeholders are adequately trained
- •1.6 Build a team
- •1.7 Address and remove impediments, obstacles, and blockers
- •1.8 Negotiate project agreements
- •1.9 Collaborate with stakeholders
- •1.10 Build shared understanding
- •1.11 Engage and support virtual teams
- •1.12 Define team ground rules
- •1.13 Mentor relevant stakeholders
- •1.14 Promote team performance through the application of emotional intelligence
- •1.15 Develop a common vision and align stakeholders
- •1.16 Manage internal and external customer expectations
- •1.17 Plan and manage strategic communications